Customer Account is Not Found

Problem:  A customer has created an account and they can not sign in with their email address. 

Checks:

• If you have access to our API double check if you can find the customer in the system
• If the customer can't be found please check if the customer has other email addresses
• If you don't have access to the API please contact to ZINIO Support publisherbugs@navigaglobal.com

Solutions:

• Create an account via the API or fulfillment files if the customer doesn't exist